Website Support Plans
Tired of Fixing Your Own Website?
We’ll handle updates, fixes, and backups—so your site just works and you can get back to business.
Schedule my FREE consultationTrusted by Tradies, Small Business Owners and Non-Profits across NZ
What's Website Trouble Costing Your Business?
Your website crashes. Forms don’t send. Customers stop clicking. You lose leads and spend hours fixing things you don’t understand. Worst part? You might not even know it’s broken until someone complains. Letting it slide means more stress, missed clients, and late nights you don’t get back. It doesn’t have to be this way.
Your Website's Insurance policy
We know how frustrating it is when your website breaks down and you’re stuck trying to fix it in the middle of everything else. You just want it to work—without the stress, the late nights, or the panic when a client says, “Hey, your site’s not working.”
That’s where we come in. For 10 years, we’ve been helping small businesses like yours keep their sites secure, up-to-date, and running smoothly. We handle the updates, backups, and monitoring so you never have to worry about it again. Think of it like an insurance policy for your website—quiet in the background until you need it most.
Let’s take the tech stress off your plateThat’s where we come in. For 10 years, we’ve been helping small businesses like yours keep their sites secure, up-to-date, and running smoothly. We handle the updates, backups, and monitoring so you never have to worry about it again. Think of it like an insurance policy for your website—quiet in the background until you need it most.
Website Support That Just Works
Fast, Local Hosting
NZ-based hosting with multiple backups so your site loads fast, stays secure, and never loses data.
You can relax knowing it’s all taken care of.
Always On, Always Working
24/7 monitoring with regular form checks so everything keeps running as it should.
No missed leads or embarrassing tech surprises.
Hands-On Updates & Trusted Help
We handle updates and offer real support so you’re never stuck.
Less stress and more time for you to focus on your business.
How it works
Step 1
Book Your Free Consultation
We’ll talk through your site and check what’s working (and what’s not) so you can pick the right plan with confidence.
Step 2
Transfer and Protect Your Site
We move your site to secure, local hosting and set up backups, updates, and monitoring—so you can stop worrying about tech.
Step 3
Stay Protected and Focused
We keep everything running smoothly in the background so you don’t have to lift a finger—and can focus on running your business.
Real Help. Real Results.
Worth Every Cent
Fixes I Didn't Know I Needed
Proactive and Fair
Fast and Affordable
Everything Your Website Needs, All in One Place
Fast, Local Hosting That Builds Trust
NZ-based, high-speed hosting with strong security so your site loads quickly and feels reliable to every visitor.
Triple Offsite Backups for Total Peace of Mind
Your site is safely stored in three separate locations, so even in a worst-case scenario, you're covered.
Automatic Updates That Keep You Secure
We stay on top of software updates so you don’t have to—no more worrying about outdated plugins or surprise errors.
24/7 Monitoring That Spots Issues Before You Do
We check your site around the clock so problems get fixed fast—before clients even notice.
Regular Testing to Keep Things Running Smoothly
We test features regularly to make sure everything is always working like it should.
Spam and Malware Protection That Works in the Background
Your site stays clean, protected, and professional—no spam, no blacklists, no nasty surprises.
Faster Load Times with CDN and Caching
We speed things up across the globe so users stick around and your bounce rate stays low.
Performance Reports That Keep You In the Loop
Get regular updates on uptime and speed so you always know your site is doing its job.
Easy Content Updates Without the Tech Headache
Just send us what you want changed—we’ll handle the rest, no fiddling with WordPress needed (unless you want to).
Reliable Support From Someone Who Knows Your Site
You’ll talk to a real human who’s already familiar with your setup—not a random support queue.
Full Coverage, Zero Worries
From backups to security, we’ve got it handled—so you can focus on running your business, not fixing your site.
Feature
What You Get
What Others Offer
Feature
NZ-Based Fast & Secure Hosting
What You Get
Local, high-speed hosting with strong protection—your site loads fast and builds trust
What Others Offer
Generic offshore hosting with slower speeds and weak support
Feature
Triple Offsite Backups
What You Get
Your site is backed up in three places so you’re covered no matter what
What Others Offer
Limited or manual backups that may not be recent or reliable
Feature
Managed Software Updates
What You Get
Unmonitored automated updates that can break your site or no updates at all!
What Others Offer
Limited or manual backups that may not be recent or reliable
Feature
24/7 Monitoring & Form Checks
What You Get
We catch problems and broken forms before your website visitors do
What Others Offer
No monitoring—issues go unnoticed until someone complains
Feature
Regular Website Testing
What You Get
We test your site to make sure everything works as expected
What Others Offer
Most services don’t check functionality after launch
Feature
SSL Security Certificate
What You Get
Site marked safe by browsers, so visitors trust you instantly
What Others Offer
Often missing or expired certificates that flag your site as risky
Feature
Spam & Malware Protection
What You Get
Keeps your site clean and your reputation intact
What Others Offer
Little to no protection—spam can build up before it’s noticed
Feature
Website Caching
What You Get
Helps ensure your website loads fast—keeps visitors engaged
What Others Offer
No caching means slower performance and less people stay on your site
Feature
Performance Reports
What You Get
You’ll get regular reports showing uptime and speed stats
What Others Offer
Most don’t share performance data—you’re left in the dark
Feature
Easy Content Updates
What You Get
Just send us the changes—you don’t have to touch a thing (unless you want to)
What Others Offer
DIY changes or expensive hourly developer rates
Feature
Friendly, Reliable Support
What You Get
Real help from someone who knows your site
What Others Offer
Delays, ticket systems, or support that disappears when you need it
Feature
Peace-of-Mind Guarantee
What You Get
We handle it all—so you don’t have to
What Others Offer
You’re on your own when something breaks
Expert Support, Zero Hassle
Based here in New Zealand and backed by nearly 10 years of experience helping small businesses
with their websites, I founded Digital Voice with a mission: help business owners stay focused on
growth—while we handle the backend, the updates, the SEO, and in the worst case, the surprise
meltdowns. All the stuff that steals your time, your headspace, and your momentum.
Essentials Hosting
$40
/month
Hosting for one site where content is infrequently updated.
- Fast, reliable NZ-based managed WordPress hosting
- Weekly backups saved to 2 different locations
- Daily security scans and monitoring
- 4GB storage
- Automatic image compression
- Advanced form anti-spam protection
Peace of Mind
Support Plan
$125
/month
For business sites that drive your sales.
Most Popular
- Fast, reliable NZ-based managed WordPress hosting
- Daily backups saved to 3 different locations
- Daily security scans and monitoring
- Firewall for added protection
- Monitored monthly software updates
- 24/7 up-time monitoring
- 8GB storage
- Automatic image compression
- Speed optimisations
- Premium email notifications (up to 500/month)
- Monthly form check (1 form)
- Built-in video tutorials
- Access to support 5 days a week
- 15 minutes of monthly support included
- Monthly status report emailed to you.
- Annual website health check
Ultimate Support Plan
$250
/month
For bigger sites that need additional support.
- Everything in Peace of Mind, plus:
- 24/7 active monitoring with pre-emptive support
- Monthly database optimisation
- 25GB storage
- Monthly form checks (up to 5 forms)
- Premium email notifications (up to 1000/month)
- Google Analytics reporting
- Pages monitored weekly for visual changes (up to 5 pages)
- Monthly broken link report & fixes
- Automated cookie and privacy policies
- 1 hour monthly support time included
- Annual website health check
FAQ
What if I already have hosting somewhere else?
To give you the best results, we move your site to our fast, secure NZ-based hosting. That way, we can fully optimise performance, monitor things properly, and make sure everything works the way it should. We’ll handle the move—it’s all part of the service.
Do I really need maintenance if my site seems fine?
It might seem fine now, but things break silently—forms stop working, plugins go out of date, backups fail. We catch those things before they cause trouble.
What if something breaks or I need extra help?
If something breaks during an update, we fix it—it’s included. And if you need help outside the usual stuff, we’ll always let you know the cost upfront. No surprises, no hidden fees.
Is this just for big sites or agencies?
Not at all. Most of our clients are small businesses, charities, and solo operators. We tailor things to suit your needs.
How hard is it to get started?
Super simple. Book a free chat, we’ll check your setup, and once you're in, we take care of everything from there.
What kind of websites do you support?
Rght now we only provide support for WordPress websites. It is a widely supported platform that offers enormous flexibility and our processes are optimised for it.